Level 4 NVQ Diploma in Management

(For Registration & Fee Details please Contact 0092-321-1222295-96)

The Level 4 NVQ Diploma in Management is appropriate for managers moving into a middle management position, who still retain responsibility for operational processes but are more removed from day to day line management duties. The qualification develops the knowledge and skills required to take on higher level responsibilities such as planning and implementing change.

The awarding body for this qualification is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for this qualification has been approved by the Welsh Government for use by centres in Wales and by the Council for the Curriculum Examinations and Assessment (CCEA) for use by centres in Northern Ireland.

The qualification has been accredited onto the Regulated Qualifications Framework (RQF) and is directly related to the National Occupational Standards for Management and Leadership. The Level 5 NVQ Diploma provides a progression route the Level 7 NVQ Diploma in Management.

Qualification Profile
Level 4 NVQ Diploma in Management

Qualification title                                  :ProQual Level 4 NVQ Diploma in Management
Ofqual qualification number              :601/4759/3
Level                                                        : 4
Total qualification time                       :530 hours
Guided learning hours                         :229

Assessment                                            :Pass or fail

Internally assessed and verified by centre staff
External quality assurance by ProQual verifiers

Entry Requirements

There are no formal entry requirements for this qualification.

Centres should carry out an initial assessment of candidate skills and knowledge to identify any gaps and help plan the assessment.
Qualification Structure

Candidates must achieve a minimum of 53 credits: 17 credits from the Group A Mandatory units and a minimum of 20 credits from Group B Optional units. A maximum of 16 credits can come from Optional Group C.

Group A – Mandatory Units – candidates must complete all units

Provide leadership and management
Develop and implement an operational plan
Develop working relationships with stakeholders
Manage personal and professional development

Group B – Optional Units – candidates must achieve a minimum of 20
Develop and maintain professional networks
Encourage learning and development
Initiate and implement operational change
Discipline and grievance management
Manage a tendering process
Manage physical resources
Prepare for and support quality audits
Conduct quality audits
Manage a budget
Manage a project
Manage business risk
Manage knowledge in an organisation
Manage redundancy and redeployment
Promote equality, diversity and inclusion in the workplace
Manage team performance
Manage individuals’ performance
Manage individuals’ development in the workplace
Chair and lead meetings
Manage conflict within a team
Procure products and/or services
Implement and maintain business continuity plans and processes
Collaborate with other departments
Support remote or virtual teams
Contribute to the development of a strategic plan
Design business processes
Develop and manage collaborative relationships with other organisations
Optimise the use of technology
Manage product and/or service development

Encourage innovation
Manage the impact of work activities on the environment
Recruitment, selection and induction practices

Group C – Optional Units – candidates may achieve a maximum of 16

Manage health and safety in own area of responsibility
Contribute to the design and development of an information system
Manage information systems
Manage events
Review the quality of customer service
Contribute to the improvement of business performance
Negotiate in a business environment
Resolve customers’ problems
Resolve customers’ complaints
Analyse competitor activity
Developing sales proposals
Prioritizing information for sales planning
Manage customer service operations

Centre Requirements

Centres must be approved to offer this qualification. If your centre is not approved please complete and submit form ProQual Additional Qualification Approval Application.

Staff
Staff delivering this qualification must be appropriately qualified and/or occupationally competent.

Assessors/Internal Quality Assurance
For each competence-based unit centres must be able to provide at least one assessor and one internal quality assurance verifier who are suitably qualified for the specific occupational area. Assessors and internal quality assurance verifiers for competence-based units or qualifications will normally need to hold appropriate assessor or verifier qualifications, such as:

• Award in Assessing Competence in the Work Environment
• Award in Assessing Vocationally Related Achievement
• Certificate in Assessing Vocational Achievement
• Award in the Internal Quality Assurance of Assessment Processes and Practices
• Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices

Support for Candidates

Materials produced by centres to support candidates should:

• enable them to track their achievements as they progress through the learning outcomes and assessment criteria;
• provide information on where ProQual’s policies and procedures can be viewed;
• provide a means of enabling Internal and External Quality Assurance staff to authenticate evidence