Level 3 Diploma in Management

(For Registration & Fee Details please Contact 0092-321-1222295-96)

The Level 3 Diploma in Management is a nationally recognized qualification for anyone working in a supervisory or management role. The qualification aims to provide the essential skills, knowledge and understanding to those with a responsibility to carry out first-line supervisory or management activities; and also aims to give learners an opportunity to develop their management performance, become more effective and to progress in their career.

The awarding body for this qualification is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for this qualification has been approved by the Welsh Government for use by centres in Wales and by the Council for the Curriculum Examinations and Assessment (CCEA) for use by centres in Northern Ireland.

The qualification has been accredited onto the Regulated Qualifications Framework (RQF), it also provides a progression route to higher level or discipline related qualifications.

Qualification Profile
Level 3 Diploma in Management

Qualification title                            ProQual Level 3 Diploma in Management
Ofqual qualification number         601/3702/2
Level                                                    3
Total qualification time                  550 hours
Guided learning hours                   248

Assessment Pass or fail
Internally assessed and verified by centre staff
External quality assurance by ProQual verifiers

Entry Requirements

There are no formal entry requirements for this qualification.
Centres should carry out an initial assessment of candidate skills and knowledge to identify any gaps and help plan the assessment.

Candidates must achieve 55 credits:

• 31 credits from the Mandatory units in Group A, plus
• a minimum of 17 credits from Optional Group B
• a maximum of 7 credits may be from Optional Group C

Group A Mandatory Units – complete all units

Manage team performance
Principles of people management
Principles of business
Principles of leadership and management
Manage personal and professional development
Group B Optional Units – a minimum of 17 credits

Promote equality, diversity and inclusion in the workplace
Manage individuals’ performance
Manage individuals’ development in the workplace
Chair and lead meetings
Manage conflict within a team
Procure products and/or services
Implement change
Implement and maintain business continuity plans and processes
Collaborate with other departments
Support remote or virtual teams
Participate in a project
Develop and maintain professional networks
Develop and implement an operational plan 4 5
Encourage learning and development
Develop working relationships with stakeholders
Prepare for and support quality audits
Conduct quality audits
Manage a budget
Manage a project
Manage business risk
Manage knowledge in an organisation
Manage redundancy and redeployment
Encourage innovation
Manage the impact of work activities on the environment
Recruitment, selection and induction practice

Group C Optional Units – a maximum of 7 credits
Buddy a colleague to develop their skills
Contribute to the improvement of business performance
Negotiate in a business environment
Develop a presentation
Deliver a presentation
Contribute to the development and implementation of an information system
Resolve customers’ problems
Resolve customers’ complaints
Gather, analyse and interpret customer feedback
Employee rights and responsibilities
Health and Safety Procedures in the Workplace
Manage events
Review the quality of customer service

Centres must be approved to offer this qualification. If your centre is not approved please complete and submit form ProQual Additional Qualification Approval Application.

Staff
Staff delivering this qualification must be appropriately qualified and/or occupationally competent.

Assessors/Internal Quality Assurance
For each competence-based unit centres must be able to provide at least one assessor and one internal verifier who are suitably qualified for the specific occupational area. Assessors and internal verifiers for competence-based units or qualifications will normally need to hold appropriate assessor or verifier qualifications, such as:

• Award in Assessing Competence in the Work Environment
• Award in Assessing Vocationally Related Achievement
• Certificate in Assessing Vocational Achievement
• Award in the Internal Quality Assurance of Assessment Processes and Practices
• Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices

Support for Candidates

Materials produced by centres to support candidates should:

• enable them to track their achievements as they progress through the learning outcomes and assessment criteria;
• provide information on where ProQual’s policies and procedures can be viewed;
• provide a means of enabling Internal and External Quality Assurance staff to authenticate evidence