Hotel & Catering Management Diploma Course

(For Registration & Fee Details please Contact 0092-321-1222295-96)

Introduction:
The hospitality industry is always looking for talented individuals who want to find success while helping to brighten people’s days. Is the hospitality industry for you? Do you meet any or all of the following criteria? Do you enjoy helping people?Do you like being a host or hostess? Do you have a passion for food? Do you want a career where you are in a position of control? Professional Revolutionary Institute of Technology Private Limited is approved and accredited by the numerous International & national Diploma, Qualification & Certification awarding bodies.We are the Pioneer organization which is issuing Same Certificate/Diploma in five languages English, French, Chinese, Arabic & Urdu.(This is only applicable on PRIT Qualifications).International and Other organization’s certificates will be in English.A good thing is that anyone can apply for admission from any part of the world.

Course Outline:
Module 1: Hospitality Management
1.1 Operating a hotel or catering company
1.2 Projecting comfort and ease
1.3 Elevating your business
1.4 Making a profit
Module 2: Food Science
2.1 Chemistry of cooking
2.2 Food preservation
2.3Food technology
2.4 Nutrition
Module 3: Food Production
3.1 Basic cooking styles
3.2 Basic cooking methods
3.3 Food handling
3.4 Menu planning
3.5 Pricing
Module 4: Food & Beverage Service
4.1 Planning the event
4.2 Types of catering options
4.3 Greeting and receiving guests
4.3 Food service
4.4 Bar service
4.5 Coordinating in-hotel restaurants
Module 5: Hotel Roles
5.1 Food & beverage management
5.2 Maître
5.3 Chef/Cook
5.4 Butlers
5.5 Porters
5.6 Housekeeping staff
Module 6: Hotel Front Office
6.1 Coordination
6.2 Accommodating guests
6.3Promoting deals and special offers
6.4 Cashiering and handling money
Module 7: Back Office Management
7.1 Supporting the front office
7.2 Managing employees
7.3 Special programs
7.4 Managing bookings
7.5Attracting guests and VIP’s
Module 8: Housekeeping & Laundry Operation
8.1 Staging the room
8.2 Hygiene and health
8.3 Laundry services
8.4 Accommodating guests
Module 9: Accounting
9.1 Keeping proper records
9.2 Balancing the book
9.3 Cost analysis
9.4 Calculating loss and gain
9.5 Analysing and maximizing profit
Module 10: Sales & Marketing
10.1 Customer satisfaction
10.2 Attracting and keeping customers
10.3 Understanding the consumer
10.4 Pricing
10.5 Deals, promotions, coupons, etc.
10.6 Procedures Manual
Module 11: Communication
11.1 Helping customers
11.2 Handling stressful situations
11.3 Communication strategies
11.4 Communicating between departments
11.5 Managing complaints and concerns
Module 12: Applications Of Technology
12.1 Basic business computers
12.2 Information technology
12.3 Catering management tools
12.4 Making your business shine
Module 13: Hotel Security And Health & Safety
13.1 Necessary security positions
13.2 Fire and emergency safety
13.3 In-room security and safety
13.4 First Aid and response plans
13.5 Making guest feel safe and comfortable